Terms & Conditions

Acceptance of Terms

By accessing and using the Packs of Hair website ("Site"), you accept and agree to be bound by the terms and provision of this agreement. Additionally, when using particular services on our Site, you shall be subject to any posted guidelines or rules applicable to such services.

Use of Site

Permitted Use

You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes. This license does not include:

• Any resale or commercial use of the Site or its contents
• Any collection and use of product listings, descriptions, or prices
• Any derivative use of the Site or its contents
• Any downloading or copying of account information for the benefit of another merchant
• Any use of data mining, robots, or similar data gathering and extraction tools

Site Availability

While we strive to ensure the Site is available 24/7, we do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Site at any time without notice.

Account Terms

Account Requirements:

• You must provide accurate, current, and complete information during registration
• You must maintain and promptly update your account information
• You must be at least 18 years old to create an account
• You may not use another person's account without permission
• You must immediately notify us of any unauthorized use of your account

Orders & Payments

Product Information

We strive to display our products and their colors as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product color or appearance.

Pricing

• All prices are in USD unless otherwise stated
• Prices are subject to change without notice
• We reserve the right to correct pricing errors on our website
• We are not responsible for typographical errors

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including:

• Product availability
• Errors in product or pricing information
• Suspected fraudulent activity
• Problems identified by our fraud prevention systems

Taxes

You are responsible for any applicable taxes, including sales tax, based on your shipping address.

Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Packs of Hair or its content suppliers and is protected by U.S. and international copyright laws.

Prohibited Activities

You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those specifically endorsed or approved by us.

Prohibited activities include, but are not limited to:

Product Quality & Warranties

We take pride in offering high-quality hair products. However, all products are sold "as is" unless otherwise stated.

Quality Commitment

• We source premium 100% human hair from trusted suppliers
• All products undergo quality inspection before shipping
• We stand behind the quality of our products within our return window

Limited Warranty

We warrant that products will be free from defects in materials and workmanship under normal use. This warranty does not cover:

• Damage resulting from improper care or installation
• Products that have been dyed, bleached, or chemically treated
• Normal wear and tear
• Damage from heat styling tools used at excessive temperatures

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PACKS OF HAIR, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR PRODUCTS.

Our total liability to you for all claims arising out of or related to these terms or your use of the Site shall not exceed the amount you paid to us for the product or service in question, or $100, whichever is greater.

Disclaimer of Warranties

THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Warranties of merchantability or fitness for a particular purpose
• That the Site will be uninterrupted, timely, secure, or error-free
• That results obtained from using the Site will be accurate or reliable
• That defects will be corrected

Indemnification

You agree to defend, indemnify, and hold harmless Packs of Hair and its affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms and Conditions
• Your use of the Site or products
• Your violation of any third-party rights, including intellectual property rights
• Any content you post or submit on the Site

Governing Law & Dispute Resolution

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any dispute arising out of or relating to these terms shall be resolved through:

1. Informal Negotiations: We encourage you to contact us first to seek a resolution informally
2. Mediation: If informal negotiations fail, we agree to attempt to settle the dispute through mediation
3. Arbitration: If mediation is unsuccessful, disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site following the posting of revised terms constitutes your acceptance of the changes.

We encourage you to review these terms periodically. The "Last Updated" date at the top of this page indicates when these terms were last revised.

Severability

If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the Site, constitute the entire agreement between you and Packs of Hair concerning your use of the Site.

These terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and Packs of Hair.